A facility management organization has a backlog of tasks that require staff to work a great deal of overtime. Staff are clearly under duress. To offset the duress, the manager uses job enrichment to add some high content tasks. According to Maslow’s Needs Hierarchy which of the following is true of this scenario? a. Job enrichment will fail unless it is accompanied by strategic planning. b. The job enrichment changes will provide the highest degree of motivation possible. c. The job enrichment changes will provide the second highest degree of motivation possible. d. The job enrichment changes will not provide motivation.

A facility management organization has a backlog of tasks that require staff to work a great deal of overtime. Staff are clearly under duress. To offset the duress, the manager uses job enrichment to add some high content tasks. According to Maslow's Needs Hierarchy which of the following is true of this scenario?

1. Job enrichment will fail unless it is accompanied by strategic planning.
2. The job enrichment changes will provide the highest degree of motivation possible.
3. The job enrichment changes will provide the second highest degree of motivation possible.
4. The job enrichment changes will not provide motivation.

Answer

• The job enrichment changes will not provide motivation.

Explanation:

According to Maslow's Hierarchy of needs, the needs lower down in the hierarchy must be satisfied before individuals can attend to needs higher up. Thus, trying to satisfy self-actualization which is in top of the pyramid or self-esteem which is second top on the Maslow's pyramid, it won't be effective unless the lower needs are satisfied first which is not the case in this scenario because the staff is coerced to work so there is no respect or freedom for them.