According to Hersey-Blanchard’s situational leadership theory, what style of leadership should a facility manager take when a subordinate has high technical skills for a task but expresses unwillingness to take responsibility for the task?
Where should facility managers start when developing goals for the facility management organization?
a. An internal focus on FM mission and vision.
b. An internal focus on FM employee and contractor needs.
c. An external focus on laws, standards, and regulations.
d. An external focus on the entire organization.
A facility manager wants to use some union employees on a facility management project. What is one aspect the facility manager would NOT need to negotiate with union representatives?
a. Transitional services such as training or mentoring
b. Temporary shifts in duties for union workers
c. Use of union versus non-union workers on the project
d. Wages for the union workers