According to Hersey-Blanchard’s situational leadership theory, what style of leadership should a facility manager take

According to Hersey-Blanchard’s situational leadership theory, what style of leadership should a facility manager take when a subordinate has high technical skills for a task but expresses unwillingness to take responsibility for the task?
Select one:
a. Selling
b. Telling
c. Delegation
d. Participation
Where should facility managers start when developing goals for the facility management organization?
Select one:
a. An internal focus on FM mission and vision.
b. An internal focus on FM employee and contractor needs.
c. An external focus on laws, standards, and regulations.
d. An external focus on the entire organization.
A facility manager wants to use some union employees on a facility management project. What is one aspect the facility manager would NOT need to negotiate with union representatives?
Select one:
a. Transitional services such as training or mentoring
b. Temporary shifts in duties for union workers
c. Use of union versus non-union workers on the project
d. Wages for the union workers

Answer

• According to Hersey-Blanchard’s situational leadership theory, what style of leadership should a facility manager take when a subordinate has high technical skills for a task but expresses unwillingness to take responsibility for the task?
  d. Participation
  Where should facility managers start when developing goals for the facility management organization?
  Select one:
  a. An internal focus on FM mission and vision.
  A facility manager wants to use some union employees on a facility management project. What is one aspect the facility manager would NOT need to negotiate with union representatives?
  c. Use of union versus non-union workers on the project
  Explanation:

1. When a subordinate has the required technical skills but expresses unwillingness to take a responsibility, the best leadership style for the manager would be participative. This style of leadership invites input from the employees on managerial decisions, the subordinate is also given pertinent information about the company issues which helps in motivating them and creating an attachment between their work and company achievements.
2. The manager should begin with focusing on the internal facility management processes that lead to financial success and satisfied customers’ expectations, which are provided by the mission and vision of the facility.
3. The manager will need to negotiate a fair wage after calculating the labor costs and considering many different future scenarios, with many proposals submitted to the manager, he/she will decide the wage to pay, from the current to the maximum wage the company is willing to pay the union workers.